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filler@godaddy.com

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Terms and Conditions

Buyers Profile Information:

As a Buyer on Creative Sewn, you can choose to provide your name and other information in connection with your account and activity. Other people will be able to see your profile information. Your saved product listings that are grouped by you (“Favorites and Collections”) may also be visible publicly, depending on your settings. You can edit, remove, or limit this information through your ac
count settings.

 

  • · Your name 
  • · Birthday 
  • · Location/Address
  • · Favorites


Guest Checkout Information: 

You can purchase items on Creative Sewn without an account through our ‘Guest Checkout’ feature. We need certain information about you to facilitate your purchase. 


  • Your name 
  • Email address 
  • Billing name and address 
  • Credit or debit card information or other payment methods 
  • Shipping name and address


Messages Information: 

You can contact us using Creative Sewn messaging for a variety of reasons, such as customer support, personalizing products, or product and order questions.

 

Messages Content: 

Content may include text and photos you share with us will only be shared with Creative Sewn.


Measures You Can Take to Ensure The Protection Of Your Account:

We recommend that you implement simple measures to ensure your protection against unauthorized access to your password, your computers, devices, and applications, such as:


  • Using a unique password for your Creative Sewn account that isn't used for other online accounts.
  • Sign out when you finish using a shared computer. 

Return and Refund Policy

  

Return / Refund Policy:


We make shopping easy with simple returns - that's our promise. At Creative Sewn, we're committed to making your shopping experience as seamless and worry-fee as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient.


Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition.  For information on an item's return eligibility, please check the product detail page before placing your order. After placing an order, you can find relevant information on an item's return eligibility in your order history.


Items That You Can't Return: Some products are non-returnable, such as the following:

  • Products with shipping restrictions
  • Customized products made specifically for you


Return Fees: While returns are generally free, certain situations or items may incur fees. 


Return Shipping Fee: If you select a return shipping method that is not free. It will Vary by items and the shipping method selected.


Damage Fee: If you return an item that is damaged, missing parts, not in original condition, or have obvious signs of use for reasons not due to items that fail to adhere to acceptable return guidelines described under "Sending Us Your Return". There will be NO refund.


Restocking Fee: There are no restocking fees.


When Refund Is Issued:  Once we receive the product or products.  We will issue a full refund minus shipping cost.


Determine Shipping Rates & Times:

All of Creative Sewn’s products are handmade. All their items are made when ordered. This also allows our customers to make changes before we complete their items purchased. At Creative Sewn, please allow 7 – 21 days to complete.

Our customers will receive an email with confirmation of shipping and tracking numbers. Once the item leaves our shop, we are no longer responsible for the tracking of the packaging. It is 100% the customers’ responsibility to contact the shipping services to find where their package is located. Each of our packages are guaranteed insured when leaving our shop. 

Copyright © 2025 Creative Sewn - All Rights Reserved.

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